T&C
TERMS OF USE
Welcome to Nex Malaysia website created with WIX (hereafter referred to as the "Site") which is operated by or for Nex Malaysia, its affiliates or related companies, referred to collectively as Nex Malaysia. The following terms govern your use of and/or purchase of products from the Site. Be advised that your use of the Site constitutes your agreement to follow and be bound by all of the following terms and conditions (the "Agreement").
GENERAL
We may from time to time change the terms that govern your use of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, the Site from time to time, for any reason, with or without notice.
SITE CONTENTS
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, music, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other forms of intellectual property owned, controlled and/or used under license or with other legal authority by Nex Malaysia. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Nex Malaysia.
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The Contents of the Site, and the Site as a whole, are intended solely for personal, non-commercial (other than for the purchase of merchandise from the Site) use by the users of the Site. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
RETURN POLICY
EXCHANGE ONLY WHEN PURCHASED AT RETAIL PRICE. ALL DISCOUNTED ITEMS OR COLLABORATIONS ARE FINAL SALE.
NO EXCHANGES OR REFUNDS WHEN PURCHASED AT DISCOUNT.
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For items purchased at retail price exchange must be processed within 10 days of shipment receipt. All exchanges dependent on existing stock.
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To cancel or change an order you must contact info@nascentex.com within 12 hours of placing the order.
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Nex Malaysia will not issue credits or refunds for any difference in price on items purchased before the start of any sale. Orders placed at retail price, will have any exchange option available, while those purchasing at a sale price are considered final sale. All processed orders shipped before the start of any sale, may not be exchanged for items at their discounted price.
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For any problems or concerns with the merchandise notice must be given to info@nascentex.com within 2 days of shipment receipt.
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To exchange an item it must have the original packaging, in as-new condition with both tags and printed receipt when returned. Domestic customers are financially responsible for shipping the item back to Nex Malaysia for the exchange.
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If you wish to return an item, please contact our customer service via mail to info@nascentex.com
The written request will have to include the order number, the code of the item(s) to be returned and the reason of return: refund or size/color exchange.
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You will be responsible for return shipping, and the cost of reshipping.
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Any product shipped back to Nex Malaysia as an RTS (Return To Sender) for failure to deliver/receive/collect from the carrier or facility, will be subject to a MYR15 RTS Fee to cover reshipment costs. All customers should receive tracking details upon dispatch, and are expected to monitor tracking progress for any delivery exceptions.
Packages that fail to be delivered/collected/or received are sent back to Nex Malaysia at the company's expense. The customer will be notified of said return by a service representative, the delivery address will be re-confirmed, and the RTS Fee must be made payable through the original payment method.
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Any product shipped back to Nex Malaysia as a policy dispute or order refusal will be subject to a Forced Refund. Such customers will be refunded for order subtotal (minus original shipping costs paid) while instituting a MYR5-MYR10 restocking fee per item.
DELIVERY
EXPEDITED SHIPPING METHODS DO NOT INCLUDE PROCESSING TIME.
You will receive an email from info@nascentex.com when your order has been confirmed. Purchased items will be shipped within 10 business days of the order, although most will be shipped within 5 to 7.
Please allow up to 2 weeks for your delivery to arrive. If you still have not received your purchase after 2 weeks, please notify info@nascentex.com.
USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS
All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Nex Malaysia on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain the sole property of Nex Malaysia. Such disclosure, submission or offer of any Comments shall constitute an assignment to Nex Malaysia of any and all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments.
Thus, Nex Malaysia shall own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Without limiting the foregoing, Nex Malaysia is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to you or any other person or entity any compensation for any Comments; or (3) to respond to any Comments.
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You agree, represent and warrant that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will contain libelous or otherwise unlawful, abusive or obscene material. You are, and shall remain, solely responsible for the content of any Comments you make.
You agree that Nex Malaysia may use and/or disclose information about your demographics and use of the Site in any manner, subject to the terms of Nex Malaysia's Privacy Policy. Without limiting the foregoing, you agree that Nex Malaysia may use your information for marketing and promotional purposes.
NEX MALAYSIA COMMUNICATION WITH YOU
You agree that Nex Malaysia may send electronic mail or other communications to you for the purpose of advising you of changes or additions to the Site, about any of Nex Malaysia's products or services, or for such other purpose(s) as Nex Malaysia deems appropriate. Please see Nex Malaysia's Privacy Policy.
PRODUCT INFORMATION
Most products displayed at the Site are available in Malaysia markets while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in stores. Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery.
We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
COLORS
We have made efforts to display accurately the colors of products that appear at the Site. However, as the actual colors you see will depend on your monitor and/or other technological circumstance, we cannot and do not guarantee that your monitor's display of any color will be accurate.
DISCLAIMER
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT NEITHER THE HUNDREDS NOR ANY OF ITS AFFILIATES, OWNERS, AGENTS, OFFICERS, DIRECTORS, OR EMPLOYEES SHALL BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SITE.
INDEMNIFICATION
You agree to defend, indemnify and hold harmless Nex Malaysia and/or any of its affiliates, owners, officers, directors, employees and/or agents from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
MISCELLANEOUS
This Agreement shall be construed in accordance with the laws of Malaysia, without regard to any conflict of law provisions.
You agree to bring any dispute arising under this Agreement exclusively in the Country of Malaysia.